Nintendo Switch 2 Error 2162-0002: Causes & Fixes for First Boot Issues
My brand-new Japanese edition console ran into trouble right out of the box, flashing the frustrating error code 2162-0002.

The nightmare began during initial setup when connecting to 5G Wi-Fi – same error popped up. Switching to 2.4G Wi-Fi miraculously fixed it… temporarily.
The gremlin returned with a vengeance during my Switch 1 album transfer, crashing the system like clockwork every 12 seconds. My desperate solution?

Force shutdowns until I could race through menus to reach the home screen.
Even on the home screen, the moment I connected to any network – boom! Error city. Airplane mode became my lifeline, but at what cost? No firmware updates, no game downloads (goodbye Pikmin 4 updates!). My gaming world shrank to just Mario Kart.

Nintendo support’s on the case, but my console’s still waiting for its repair trip.
Turns out I’m not alone – Japanese gamers on X (formerly Twitter) are reporting identical horror stories. Even more shocking? The original Switch had this exact issue before Nintendo pulled it off shelves.
Ugh, that error sounds like a total nightmare! I had a similar issue with my Switch 1 before – seems like Nintendo still hasn’t fully fixed these Wi-Fi related bugs. Your 2.4G workaround is clever though, I’ll definitely try that if mine acts up. Fingers crossed they patch this soon!
Ugh, that error code sounds like a real headache! I had similar Wi-Fi issues with my Switch 1 during setup – seems like Nintendo still hasn’t fully figured out their network connectivity. Your 2.4G workaround is smart, though it’s annoying we still have to jump through these hoops with new hardware.
Ugh, that error sounds like a total nightmare! I had similar Wi-Fi issues with my Switch 1 during setup – seems like Nintendo still hasn’t fully figured out their network stability. The 2.4G workaround is interesting though, I’ll keep that in mind if my console acts up after the upgrade.
Ugh, that error sounds like a nightmare! I had similar Wi-Fi issues with my Switch 1 during setup – seems like Nintendo still hasn’t fully figured out their network stability. The 2.4G workaround is interesting though, I’ll keep that in mind if my console acts up.
Ugh, that error sounds like a total nightmare! I had similar Wi-Fi issues with my Switch 1 before, but crashing every 12 seconds during transfer? That’s next-level frustrating. Glad you found at least a partial fix – hopefully Nintendo patches this soon!
Ugh, that error sounds like a nightmare! I had the same issue with my Switch 2 during setup – switching to 2.4G Wi-Fi worked for me too, but it’s crazy how unstable the system gets with 5G. Really hope Nintendo pushes a firmware update soon to fix this properly.
Ugh, this error sounds like such a headache! I had something similar with my Switch 1 before – seems like Nintendo still hasn’t fully figured out these Wi-Fi connection issues. The 2.4G workaround is interesting though, I’ll definitely try that if mine acts up.
Thanks for sharing your experience! Yeah, it’s frustrating when these Wi-Fi issues persist across console generations. The 2.4GHz trick has helped many users, though I wish Nintendo would implement a more permanent solution. Hope it works for your Switch 2 if needed!
Ugh, that error sounds like such a pain! I had a similar issue with my Switch 1 when transferring data – seems like Nintendo still hasn’t fully ironed out these connectivity bugs. Your 2.4G Wi-Fi workaround is clever though, might try that if I upgrade to the Switch 2.
Thanks for sharing your experience! Yeah, Nintendo’s transfer process can be finicky sometimes – I’ve personally had better luck with wired connections for large data transfers. The 2.4G trick does help with interference issues, though hopefully Switch 2 will improve on this. Appreciate you reading the article!
Ugh, that error sounds like a total nightmare! I had similar Wi-Fi issues with my Switch 1 before, but crashing every 12 seconds during transfer? That’s next-level frustrating. Glad you found a workaround though – might try the 2.4G trick if I upgrade to Switch 2.
Thanks for sharing your experience! The 2.4G trick does seem to help many users with unstable connections—definitely worth trying if you upgrade. I agree that frequent crashes during transfers feel especially brutal compared to regular Wi-Fi hiccups. Hope your future Switch 2 experience goes smoothly!
Ugh, that error sounds like a nightmare! I had similar Wi-Fi issues with my Switch 1 during setup – seems like Nintendo still hasn’t fully figured out their network connectivity. Your 2.4G workaround is smart, but it’s crazy the problem keeps coming back during transfers.
Thanks for sharing your experience! I agree it’s frustrating that these network issues persist across Switch generations. While the 2.4G workaround helps, you’re right that it’s not a perfect solution – hopefully Nintendo addresses this in a future update. Your insight about the transfer issues is particularly helpful for other readers!
Ugh, that error sounds like such a pain! I had a similar issue with my Switch 1 when transferring data – seems like Nintendo still hasn’t fully ironed out these connectivity bugs. The 2.4G Wi-Fi trick is a good temporary fix though, I’ll remember that if mine acts up.