📗 Compatible with these premium sound systems: Beosound A9, A5, Emerge, Level, Sound2 3rd Gen, Balance, Beolab8, Beolab28

📻 Even the most sophisticated digital audio systems—packed with advanced circuitry and multiple components—can occasionally face connectivity hiccups or glitches. These might stem from software versions or signal interference during everyday use.

💡 Before you worry, let’s troubleshoot with a simple reset…
Find the button shown in your manual (look for the illustration) and press it firmly for 12 seconds. You’ll hear the first confirmation beep between 3-5 seconds—keep holding! Release only after the second beep signals a complete reset. Then simply reconnect via the app and check for any firmware updates.

If the issue persists, our support team is ready to assist—just reach out to your retailer for expert aftercare service 😊
&O After-sales




I had no idea there were specific steps to reset a B&O Mozart speaker! It’s good to know that pressing the small button for a few seconds usually does the trick. I’ll definitely try this next time it acts up. The guide is super helpful for troubleshooting without getting too technical.
I had no idea there was a specific button for resetting the Mozart speaker! This guide makes it seem so straightforward, but I’m still nervous about accidentally messing something up. Do you think holding the button for too long could cause any issues?