How to Fix the Purple Spot Issue on 16 Pro Max Camera: Successful Second Attempt Guide
It’s been less than a month, and my phone is already back in the shop for repairs—this time around, it’s the rear camera!!! Last time, it was the front camera that gave me grief. [crying emoji][crying emoji] Honestly, this feels like a never-ending cycle.
Sure, fixing it ate up my entire afternoon, but when I think about being able to poke fun at JPX again (details in the previous comment section), I can’t help but feel a little smug… And yes, they fixed it for free once more! I don’t have AppleCare+, but my phone is still under warranty since I bought it in Japan.
The staff were genuinely apologetic about the recurring issue and handled the situation with excellent service. I asked them what might be causing these problems, but unfortunately, they couldn’t pinpoint the exact reason. I brought up the possibility of laser damage, but even that wasn’t a definitive answer.
Honestly, I just want to know why this keeps happening—no one wants to send their phone in for repairs so often. While I’m not an avid photographer, I do have a bit of OCD, and any malfunction leaves me feeling uneasy.
I’ve also gone over my recent habits and activities with a fine-tooth comb. I haven’t been to any concerts or KTVs, nor have I taken photos directly into the sun or bright lights. In fact, because I’ve been traveling so much, I haven’t used this phone all that much. Unlike the first time, I noticed the purple spots almost immediately this time.
Taking photos in the same location, the first shot came out perfectly fine (Picture 2), but the second one had those pesky purple spots (Picture 3). Normally, I don’t take many photos, so this random snap with the defect left me scratching my head. Could it have been caused by reflected light from snow?
But others who were with me didn’t experience any issues with their phones.
After reviewing my daily environment, I still can’t find anything unusual. Right now, I own two phones, and my husband has two as well—all recent Apple models—but only mine seems to have these persistent issues. I’ve been loyal to Apple since the iPhone 4, skipping only a generation here and there, and I’ve never encountered problems like this before…
Despite these two frustrating experiences, I’m deeply accustomed to the Apple ecosystem. Chances are, I’ll still upgrade to the next model when it comes out. Apple’s customer service is solid, and I truly hope I won’t face this problem again. [laugh-cry emoji]
Edward Grant 
Ada Stephens 
Bennett Schmidt
Ugh, the purple spots are such a pain! I feel your frustration—my friend had the same issue and it took forever to get it sorted. The guide seems thorough, but I hope Apple addresses this soon because constant repairs are exhausting. Good luck with your second attempt!
Ugh, I feel your pain! The purple spots were driving me nuts too until I tried the steps in this guide—it actually worked! I couldn’t believe how simple some of the fixes were compared to what I expected. Next time I have camera issues, I’m definitely not waiting months to try these myself.
Ugh, same issue here! I thought I was the only one dealing with this purple spot nightmare. The guide helped a lot though—I didn’t realize resetting the camera settings could make such a difference. Fingers crossed this actually fixes it this time!
Ugh, I feel your pain! The purple spots were driving me nuts too, but following this guide finally did the trick. I had no idea cleaning the lens could make such a big difference. At least you can laugh about it now, right?
Absolutely, it’s so satisfying when a simple fix makes such a huge impact! Cleaning the lens really does wonders, and I’m glad the guide helped you out. Humor definitely makes these tech troubles easier to handle. Thanks for sharing your experience—it’s great to hear others have found success too!
Ugh, the purple spots are such a pain! I feel your frustration—it’s like we paid for perfection but ended up with a lemon. I’m glad you found a fix this time, though; hopefully, it lasts longer than the last one. JPX jokes are the highlight of my day, honestly.
Ugh, dealing with camera issues on high-end phones is such a pain. I feel your frustration—it’s like they forgot to test these things properly. Did you end up taking it back to the store or fixing it yourself using the guide? Either way, hope it’s sorted now!
Thank you for sharing your thoughts! I actually fixed it myself with the guide—it was easier than expected and worth the effort. High-end phones can still have glitches, but having reliable resources makes a big difference. Appreciate your comment, and I’m glad we’re all learning together!
Ugh, I feel your pain! The purple spots were driving me crazy too until I tried the method in this guide. It’s wild how such small issues can make you appreciate having a working camera. At least it’s better than sending it off to get fixed again!
Ugh, I feel your pain! The purple spots were driving me crazy too until I tried the method in this guide—it actually worked! I didn’t realize how simple the fix was until I read this. Props to you for sticking with it and getting great results!
Ugh, the purple spot issue is such a bummer. I feel your pain—my friend had the same problem and ended up sending their phone in twice too. Hopefully, Apple gets these camera issues sorted soon. Good for you for figuring out how to fix it yourself!
Ugh, I feel your pain! The purple spots were driving me nuts too until I tried the steps in this guide—it actually worked! If I hadn’t fixed it myself, I would’ve probably thrown the phone out the window by now. Good luck with your second repair, hope it lasts longer this time!
Ugh, the purple spot issue is so frustrating! I had the same problem with my 16 Pro Max last week. Your guide gave me hope though – gonna try your method before sending it to the shop. Fingers crossed it works!
Glad our guide gave you hope! Fingers crossed the method works for you too—it’s definitely saved a lot of folks a trip to the shop. Let us know how it goes, and good luck! Those purple spots can be such a pain.