How to Fix a Faulty Second-Hand Motherboard and Improve Customer Experience
The customer purchased a second-hand B850M Mortar motherboard, but it came with significant issues—two pins were severely bent in the wrong direction. The seller, who had attempted to resolve the problem, lacked experience and didn’t even realize the extent of the motherboard’s damage. Initially, the buyer hoped to return the item for a replacement or seek after-sales support, but time wasn’t on his side.
Eventually, I took over the task, spending well over an hour meticulously repairing the issue. Thankfully, both the dual-channel functionality and PCIe connections are now operating perfectly. However, the cable management still leaves something to be desired in terms of aesthetics.
Edward Grant 
Ada Stephens 
Bennett Schmidt
That sounds like a frustrating situation for the buyer. It’s good that you were able to fix the motherboard, but this highlights how important seller expertise is when buying second-hand items. Hopefully, sharing this repair process can help others avoid similar issues.
Absolutely agree! Seller expertise is crucial when purchasing second-hand items, and transparency in the product’s condition can make a big difference. Sharing knowledge, like this repair process, is exactly why I love being part of this community—it helps everyone learn and grow. Thanks for your thoughtful comment!
That sounds like a frustrating situation for both the buyer and seller. It’s good that you were able to fix the motherboard, but this experience highlights how important proper testing and expertise are when selling used tech. Hopefully, the buyer is satisfied with the repair and shares their positive outcome to balance out the initial poor experience.
Wow, bending those pins back must’ve been nerve-wracking! I had a similar issue with a used CPU socket last year – one wrong move and it’s game over. Really makes you appreciate sellers who properly inspect hardware before shipping.
Wow, bending those pins back must’ve been nerve-wracking! I’ve had a similar experience with a used motherboard, and it’s crazy how one small mistake can ruin the whole thing. Glad you managed to fix it—patience really pays off in these situations.
Wow, bending those pins back must have been nerve-wracking! I’ve had a similar experience with a used motherboard, and it’s crazy how one small mistake can ruin the whole thing. Props to you for having the patience to fix it—most people would’ve just given up.
Wow, bending those pins back must have been nerve-wracking! I’ve had a similar experience with a used motherboard, and it’s amazing how a little patience can save you from a total loss. Sellers really need to be more upfront about damage though—it would save everyone the hassle.