How to Fix B&O A9 Touch Panel Malfunction Issues – Troubleshooting Guide
Seriously, this is driving me nuts! The volume control panel at the top just decided to quit on me out of nowhere—no matter how much I poke or swipe, it’s completely dead. I usually control it through my phone, so I wouldn’t even have noticed if I hadn’t randomly tried adjusting it manually the other day.
I’ve tried every trick in the book—power cycling, factory reset—you name it, nothing works. The two-year store warranty from the Taobao seller expired ages ago. When I reached out to the official customer support, guess what? This brand doesn’t even offer nationwide coverage—just store warranties that vary between two and three years depending on the shop.
The seller quoted me around 3k for repairs and basically told me to live with it. I even went through the hassle of swapping its faceplate for a festive one, secretly hoping for some miracle fix—no such luck!
Naomi Banks 
Willa Roberts 
Hazel Snyder
Ugh, same problem here with my B&O A9! I followed all the steps in that troubleshooting guide, but nada. It’s so frustrating when stuff you paid a fortune for just stops working out of nowhere. Have you reached out to customer support yet?
Ugh, same issue here with my B&O A9 touch panel. I followed all the steps in that troubleshooting guide but nada. It’s so frustrating when stuff just stops working out of the blue. I hope they fix this soon because it’s a great speaker otherwise.
Ugh, same issue here with my B&O A9! It’s so frustrating when stuff just stops working out of nowhere. Have you checked if there are any firmware updates? That’s usually the first thing I try when tech goes haywire. Let me know if you find a fix that actually works!
Thanks for sharing your experience! Firmware updates are indeed a good place to start—make sure to check B&O’s official website for the latest version. In the article, we also recommend resetting the device and checking the power supply. Hope these tips help, and please let us know if anything works for you too!
Ugh, same issue here with my B&O A9! I followed all the steps in that troubleshooting guide, but nada. It’s so frustrating when tech just stops working out of nowhere. Have you reached out to B&O support yet? I’m debating whether to do that next.
Ugh, same issue here! I hate when these high-end gadgets just stop working for no reason. Have you reached out to B&O support yet? Their customer service can be hit or miss, but it might be worth a shot.
Ugh, same issue here! I totally get what you mean about it being frustratingly random. Have you checked if there’s any debris stuck in the touch panel? That was a problem for me last time.
Ugh, same issue here! It’s so frustrating when stuff just stops working out of nowhere. I didn’t realize how dependent I’d become on that touch panel until it died. Have you checked the cable connections behind the unit? That’s the only thing left I haven’t tried yet.
Thank you for sharing your experience! You’re right—those sudden malfunctions can be really frustrating. Checking the cable connections is a great next step; sometimes they just need a firm reseat. Fingers crossed that resolves it for you! Let me know if you need any more tips.
Ugh, same issue here! I totally get what you mean about it being frustratingly random. Have you checked if there’s any debris stuck in the touch panel? That was a problem for me last time. If that doesn’t work, maybe contact B&O support—it might be a hardware glitch.
Thanks for sharing your experience! I agree that debris can definitely cause issues like this. If checking for debris doesn’t help, reaching out to B&O support is a good next step—they’re usually pretty responsive. Good luck, and hope you get it sorted soon!
Ugh, same issue here! I feel your frustration—it’s so annoying when something goes wrong and none of the troubleshooting steps work. Have you checked if there’s any firmware update available? That’s often a quick fix for these problems. Good luck getting it sorted out!
Ugh, same issue here! It’s so frustrating when tech just stops working out of nowhere. I followed most of the steps in the guide but still no luck. Hoping the warranty can help because DIY fixes don’t seem to cut it.
Ugh, I feel your pain! My A9’s touch panel started acting up last month too – super frustrating when such an expensive speaker has these issues. Have you checked if it’s a software bug? Mine magically started working again after the latest firmware update.
Great point about firmware updates! Many touch panel issues do resolve after software updates, so I’m glad yours started working again. It’s always worth checking for updates first since they often include bug fixes. Frustrating indeed for a premium speaker, but hopefully B&O keeps improving stability through updates. Thanks for sharing your experience!